Why is This Important?

Quick response to high-priority calls is critical for protecting life and safety. Monitoring average response time helps ensure emergencies are addressed promptly, reduces harm, and builds community trust.

What Does It Mean?

In Q3 2026, deputies arrived on the scene of a priority one call in 5 minutes or less 49 of the 100 times, or 49.00% of the time. Deputies arrived on the scene of a Priority one call in 8 minutes or less, 83 out of 100 times, or 83.00%. If P8 calls (I70 corridor) are included, these change to 50 of 145 times, or 34.48% and 101 of 145 times, or 69.65%. This contrasts with Centennial stats of 78.37% and 93.24% respectively.  Priority one call times are tracked from when the call for service is answered in the communications center until a deputy arrives on the scene. The average scene response time for all priority one calls was 6 minutes and 26 seconds.

Definition

This measure tracks the percent of priority one calls where the deputy responds to the scene within 5 minutes and 8 minutes of being dispatched. The service area included in this measure is unincorporated Arapahoe County.