Timeliness of Service
Timeliness of Service
Percentage of internal operational processes performed by County staff that are completed within a predefined time-frame.
The County's ability to perform its services in a timely manner reflects its commitment to providing high quality customer service.
High - Timeliness of operations by County staff drives this measure.
Performance remained consistent from Q1 2025 to Q2 2025 moving only slightly from 98.88% to 99.10%.
While performance toward the timeliness of service measure varied across departments and offices, the aggregate data for the entire County results in a green status for this reporting period. While this measure includes numerous services across the County, some included are response times to fix tickets, contract reviews, processing of permits and applications, and tax billing.
Meeting or exceeding target | 
Close to target | 
Below target | 
Data Pending