Be Fiscally Sustainable
Provide Essential and Mandated Services
Be Community Focused
Timeliness of Service
Timeliness of Service
Percentage of internal operational processes performed by County staff that are completed within a predefined time-frame.
The County's ability to perform its services in a timely manner reflects its commitment to providing high quality customer service.
High - Timeliness of operations by County staff drives this measure.
Performance remained consistent from Q3 2024 to Q4 2024 moving only slightly from 98.53% to 99.02%.
While performance toward the timeliness of service measure varied across departments and offices, the aggregate data for the entire County results in a green status for this reporting period.
Legend: 
Meeting or exceeding target | 
Close to target | 
Below target | 
Data Pending
Meeting or exceeding target | Close to target | Below target | Data Pending Contact the Department of Strategy & Performance: [email protected]