Be Fiscally Sustainable
Provide Essential and Mandated Services
Be Community Focused
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Timeliness of Service
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Timeliness of Service
Percentage of internal operational processes performed by County staff that are completed within a predefined time-frame.
The County's ability to perform its services in a timely manner reflects its commitment to providing high quality customer service.
High - Timeliness of operations by County staff drives this measure.
Performance remained consistent from Q4 2023 to Q1 2024 moving only slightly from 98.66% to 98.81%.
While performance toward the timeliness of service measure varied across departments and offices, the aggregate data for the entire County results in a green status for this reporting period.
Legend:
Meeting or exceeding target |
Close to target |
Below target |
Data Pending
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Contact the Department of Strategy & Performance: [email protected]